Returns & Exchanges

At Modern Intimate Wellness Essentials, we prioritize your health and satisfaction. Due to the intimate nature of our products, we offer a 30-day return policy on unworn items with original packaging and hygiene seals intact.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print our prepaid shipping label to ensure your return is tracked and handled with priority.

• 3.
  Package Securely

  Place the items in their original designer packaging, ensuring all hygiene tags are attached, and drop the parcel at any authorized shipping location.

• 4.
  Receive Your Refund

  After our quality assurance team inspects the items, your refund or exchange credit will be processed back to your original payment method within 5-7 business days.