Returns & Exchanges
At Modern Intimate Wellness Essentials, we prioritize your health and satisfaction. Due to the intimate nature of our products, we offer a 30-day return policy on unworn items with original packaging and hygiene seals intact.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print our prepaid shipping label to ensure your return is tracked and handled with priority.
- 3.Package Securely
Place the items in their original designer packaging, ensuring all hygiene tags are attached, and drop the parcel at any authorized shipping location.
- 4.Receive Your Refund
After our quality assurance team inspects the items, your refund or exchange credit will be processed back to your original payment method within 5-7 business days.